Retail & E-commerce Industry

Q: What is e-commerce supply chain management?

E-commerce supply chain management oversees efficient processes, emphasising agility, technology integration, and customer satisfaction. Key elements include sourcing, inventory optimisation, order fulfilment, technology integration, data analytics, and returns management.

Q: What metrics should I track in my e-commerce supply chain?

In e-commerce supply chain management, prioritise key metrics such as order fulfilment time, order accuracy, stockout rates, order cycle time, return processing time, and customer satisfaction levels. These metrics provide crucial insights into the efficiency of your operations and the overall satisfaction of your customers.

Q: What is an example of an e-commerce supply chain?

A typical e-commerce supply chain includes the procurement of raw materials, manufacturing of finished goods, real-time inventory management, order fulfilment, delivery, and technology integration to streamline operations.

Unlock operational excellence across retail and e-commerce supply chains.

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Maximise Productivity for Growth and Customer Delight

Our Retail Supply Chain Management solutions streamline omnichannel operations, maximise efficiency, and ultimately enhance customer experience through an agile supply chain.

Key Advantages

Scalable, Modular and Configurable

Single-Window-Solution

Cloud-Ready

Seamless ERP and Hardware Integration

Rapid Deployment

25+ Years Domain Expertise

Intuitive User Interface

Mobile-Friendly

Next-Gen

Solutions for Retail & E-commerce Industry

Inventory Intelligence

An RFID-based item-level traceability solution to streamline inventory control, enhance sales, and elevate customer experiences in distribution centres, warehouses, and retail stores.

Warehouse Management System

Our WMS facilitates efficient multi-channel order fulfilment, keeping tabs on vendors, vehicles, and dealers for seamless omni-channel operations and enhanced consumer satisfaction

Supply Chain Control Tower

The Supply Chain Control Tower seamlessly integrates with existing systems to transform complex data into real-time insights to optimise inventory, monitor KPIs, streamline production, minimise disruptions, and improve operational efficiency.

Asset Intelligence Platform

IoT platform to enable location and condition monitoring, including temperature and power across varied fixed and movable assets, e.g. heavy machinery, returnable transport items, and inventory.

Clients We Work With

Technologies we use

Barcode

Discover a wide range of Barcode solutions expertly designed to meet diverse business needs. Our portfolio includes rugged industrial-grade devices built to withstand even the most challenging environments and support large-scale operations, ensuring seamless and uninterrupted workflows.

RFID

IoT

WLAN

Machine Vision

Automated Labelling

Integrated Hardware Portfolio

Thermal printers

Print & Apply Label Applications

Industrial-Grade Handhled scanners & tables

Laser Marking, Thermal Printers

Machine vision and inspection cameras

IoT Sensor Stack

Wireless Access Point

Featured Case Study

H&M Achieves 100% Dispatch Validation Accuracy with BCI's Inventory Intelligence

The client needed to automate the dispatch validation process to avoid errors and save time. Manual warehouse processes caused inefficiencies, poor inventory control, and delays in receiving materials. An additional workforce was required to handle the manual process, resulting in wasted time and resources.

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Enhancing Customer Experience: Building Intelligent Inventory Visibility for a Leading Luxury Fashion Retailer in Asia

The client had inventory issues due to delays with their existing barcode system and limited market insights, which affected their ability to meet rapid customer demands and short product cycles in the retail industry.

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