The first retail brand in India to implement 100% Item-Level RFID tagging in their high fashion retail garment business

Industry: Retail
Technology: RFID
Region: India

Challenges:
Wills Lifestyle sells over 1.5 million premium garments each year through its nationwide network of over 50 exclusive retail outlets serviced by 2 regional mother hubs. Running a business marked by long and complex supply chains, there was a clear need for optimizing operational efficiency. Poor Supply Chain Visibility – The long and complex supply chains across multiple locations added to the lack of visibility of the material and its movement. Loss of Sale – Traditional processes created a challenge when it came to maintaining stock levels in the warehouse and store. Poor visibility of inventory led to delays in replenishments and eventually in fulfilling demand at the store level. Poor Customer Experience – Delays in items reaching shelves, slow check-out processes, etc. created a negative customer experience that affected the brand.

Why mobivue Item-Level Intelligence
Wills Lifestyle had been evaluating the use of suitable technology for its rapidly expanding business, product positioning, and a clearly differentiated customer experience. A system that could help them improve stock visibility and inventory in their warehouse & store operations.
Our team of experts ensures we undertake an in-depth analysis of the company’s operations and get all details of the problem statement from them. It is after our due diligence that we suggest the most appropriate solution keeping in mind any limitations of the client’s business and current operating systems.