About the Job

We are looking for a motivated Service Engineer, with a passion for dealing with hardware, to support our growing business and some of our largest customers in respective Geographies. In this role, you will responsible for highest level of customer service by creating and meeting SLAs.

Roles and Responsibilities:

• He will work as a Technical Support Engineer or Desktop Support Engineer
• He will have to diagnose and troubleshoot basic technical issues
• Engaged in providing step-by-step technical help, both written and verbal
• Will be taking the ownership of customer issues reported and seeing problems through to resolution
• Researching, diagnosing, troubleshooting and identifying solutions to resolve  issues
• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

What are we looking for in the Ideal Candidate?

• Ample Knowledge  on AIDC Industries (Zebra, Honeywell, etc)
• Good Knowledge on Wireless  ( Extreme , Cisco)
• Good Knowledge on Factory Automation (Cognex, Omron)
• Hands-on experience with Windows/Linux/Mac / Android OS environments
• Hands-on experience with basic Networking products, Printer and scanners
• Good understanding of computer systems, mobile devices and other tech products
• Excellent problem-solving and communication skills

Attributes and Competencies:

• Team Player
• Positive Attitude
• Stress Management and Multi-tasking skills
• Initiative taking and Out of the box thinking
• Stability

Job Specifications

Title:  Executive Engineer/ Sr. Executive Engineer

Qualification:  Diploma/ BE (Computer/Electrical)

Experience: 5-6 Years

Employment Type: Permanent, Full Time

Job Location: Chennai

Two wheeler mandatory

About Bar Code India

For more than two decades Bar Code India Limited has been the market leader in bringing visibility and agility in the supply chain of our clients across verticals.

BCI offers solutions & advanced BI tools that provide you with complete visibility of your assets and intelligence in your supply chain leading to higher value generation for you and your customers.

Our solutions are deployed in mission critical processes by some of the best organizations in the world. We integrate our solutions for seamless data exchange with all leading ERPs such as SAP, Oracle, Baan and other customized applications.

Our experienced team of professionals who have in-depth domain knowledge and deep technical skills help BCI to identify and understand customer problems and provide best solutions to address them.

Bar Code India is a place where extraordinary people gravitate in order to do their best work. Together we craft customized solutions and experiences people once couldn’t have imagined — and now can’t imagine living without! If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the Country, a career with BCI might be your dream job!

Visit us at www.barcodeindia.com