This multinational company headquartered in Bengaluru, Karnataka, is a leading global provider of information technology, consulting, and business process services,with an employee strength of over 1,50,000, serving clients across the world with their comprehensive solutions portfolio
The company was struggling to achieve Asset visibility and traceability at their offices.Lakhs of Asset Movement transactions were recorded manually per year.
High dependency on manual processes to allot IT assets and update data in their servers caused inaccuracy in information and low visibility in asset movement.
Errors in tracking authorized and unauthorized movement of the IT assets were observed
Lengthy & cumbersome manual audit processes were an issue. There were delays in audit completion due to the lack of real-time information on asset transactions.
Increased cases of asset loss and misplacement increased operational costs for the company and reduced work efficiency.